do you have some questions?
Shipping & Payments Information
How do I place an order?
To place an order, simply browse our website, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your delivery details and payment information to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online payment gateways. You can choose the option that is most convenient for you during checkout.
Is there a minimum order requirement?
Yes, we have a minimum order requirement for delivery. This requirement may vary depending on your location. You can view the minimum order amount for your area during checkout.
How do I track my order?
Once your order has been processed and dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
What if I need to change or cancel my order?
If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the status of your order.
What is your delivery policy?
We offer delivery within our specified service areas. Delivery fees may apply, and delivery times may vary depending on your location. For more information, please refer to our delivery policy.
Shipping & Payments Information
What should I do if there is an issue with my order?
If you encounter any issues with your order, such as missing items or damaged products, please contact our customer support team immediately. We will work to resolve the issue and ensure your satisfaction.
Do you offer returns or refunds?
We strive to provide high-quality products and excellent service. If you are unsatisfied with your purchase for any reason, please contact us, and we will assess your request for a return or refund according to our returns policy.
How can I contact customer support?
You can contact our customer support team via email at help@mysabjiwala.co.uk or by phone at +44 7761 771414. Our team is available to assist you with any questions or concerns you may have.
Do you have a loyalty program?
Yes, we do! Our loyalty program offers rewards and benefits to our regular customers. Sign up for an account on our website to start earning points with every purchase.
